{"id":38987,"date":"2025-02-26T15:21:02","date_gmt":"2025-02-26T15:21:02","guid":{"rendered":"https:\/\/www.sword-group.com\/service-desk-outsourcing\/"},"modified":"2025-04-08T22:12:46","modified_gmt":"2025-04-08T22:12:46","slug":"service-desk-outsourcing","status":"publish","type":"page","link":"https:\/\/www.sword-group.com\/de\/service-desk-outsourcing\/","title":{"rendered":"Service Desk Outsourcing"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row heading_color=&#8220;light&#8220; bg_type=&#8220;image&#8220; bg_image=&#8220;18062&#8243; bg_position=&#8220;center-top&#8220; bg_tablet_sm_position=&#8220;left-top&#8220; padding_top_multiplier=&#8220;custom&#8220; padding_bottom_multiplier=&#8220;custom&#8220; separator_bottom=&#8220;tilt-left-separator&#8220; font_color=&#8220;#000000&#8243; margin_bottom=&#8220;0&#8243; padding_top=&#8220;0&#8243; padding_bottom=&#8220;0&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1620383995480{margin-bottom: 0px !important;}&#8220;]<div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[vc_column_text text_style=&#8220;leader-text&#8220; animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;]<\/p>\n<h1 style=\"text-align: left;\"><strong><span style=\"color: #ffc423; letter-spacing: -3px;\">&#8212;&#8211;<\/span><\/strong><\/h1>\n<h1 style=\"text-align: left;\"><span style=\"color: #4f4f4f;\"><b>Service Desk Outsourcing <\/b><\/span><\/h1>\n<h4><span style=\"color: #4f4f4f;\">IT-Helpdesk-Support f\u00fcr ein ausgezeichnetes Kundenerlebnis <\/span><\/h4>\n<p>\u00dcberlassen Sie Sword den IT-Helpdesk-Support damit Ihr Team sich auf das Wachstum Ihres Unternehmens fokussieren kann. Mit unseren kosteng\u00fcnstigen IT-L\u00f6sungen bieten wir alles, was Sie f\u00fcr eine effiziente und zuverl\u00e4ssige Unterst\u00fctzung ben\u00f6tigen.[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 110px;\"><\/div>[\/vc_column][vc_column width=&#8220;1\/2&#8243;][\/vc_column][\/vc_row][vc_row padding_bottom_multiplier=&#8220;&#8220; columns_gap=&#8220;60&#8243;][vc_column]<div class=\"grve-empty-space\" style=\"height: 12px;\"><\/div>[vc_row_inner css=&#8220;.vc_custom_1620377545475{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8220;][vc_column_inner width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1631534288976{padding-top: 40px !important;padding-right: 12% !important;padding-bottom: 30px !important;padding-left: 12% !important;}&#8220;]<div class=\"grve-element grve-image grve-align-center\" style=\"margin-bottom: 0px;\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new.jpg 900w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new-300x300.jpg 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new-150x150.jpg 150w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new-768x768.jpg 768w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/24-7-new-560x560.jpg 560w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>   <\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1631533908401{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220;][vc_column_text css=&#8220;&#8220; animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;]<\/p>\n<h1 style=\"text-align: left;\"><strong><span style=\"color: #ffc423; letter-spacing: -3px;\">&#8212;&#8211;<\/span><\/strong><\/h1>\n<h2 style=\"text-align: left;\"><strong><span style=\"color: #4f4f4f;\">Immer f\u00fcr Ihre Kunden da. Rund um die Uhr.<br \/>\n365 Tage im Jahr.<\/span><\/strong><\/h2>\n<ul>\n<li>Hochqualifizierte technische Expert:innen auf Abruf<\/li>\n<li>Kundenbetreuung als Priorit\u00e4t<\/li>\n<li>Schnelles Onboarding<\/li>\n<li>Flexibel skalierbar, je nach Bedarf<\/li>\n<li>Helpdesk-Kommunikation \u00fcber mehrere Kan\u00e4le<\/li>\n<li>Kontinuierliche Verbesserung: Wir analysieren Kundeninteraktionen f\u00fcr eine noch bessere Servicequalit\u00e4t<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row padding_bottom_multiplier=&#8220;3x&#8220; columns_gap=&#8220;60&#8243; separator_top=&#8220;tilt-left-separator&#8220; separator_bottom=&#8220;tilt-left-separator&#8220;][vc_column]<div class=\"grve-empty-space\" style=\"height: 20px;\"><\/div>[vc_row_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_column_text animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;]<\/p>\n<h1 style=\"text-align: left;\"><strong><span style=\"color: #ffc423; letter-spacing: -3px;\">&#8212;&#8211;<\/span><\/strong><\/h1>\n<h2 style=\"text-align: left;\"><strong>Wir sind die externe Unterst\u00fctzung, die Ihr IT-Team braucht<\/strong><\/h2>\n<p>Egal, ob es um Desktop-Support, Fernhilfe oder die L\u00f6sung komplexer Probleme geht \u2013 mit unserer Unterst\u00fctzung kommen Sie schnell ans Ziel. Wir bieten Ihnen die n\u00f6tige Expertise, ohne dass Sie interne Mitarbeitende einstellen und binden m\u00fcssen.[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 35px;\"><\/div>[\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1622732940096{padding-top: 80px !important;padding-right: 10% !important;padding-left: 10% !important;}&#8220;]<div class=\"grve-element grve-image grve-align-center\" style=\"\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"841\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/tech-support.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/tech-support.jpg 900w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/tech-support-300x280.jpg 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/06\/tech-support-768x718.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/>   <\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row heading_color=&#8220;light&#8220; bg_type=&#8220;color&#8220; columns_gap=&#8220;none&#8220; bg_color=&#8220;#eeeeee&#8220; margin_bottom=&#8220;50px&#8220;][vc_column][vc_column_text css=&#8220;&#8220; animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;]<\/p>\n<h1 style=\"text-align: center;\"><strong><span style=\"color: #ffc423; letter-spacing: -3px;\">&#8212;&#8211;<\/span><\/strong><\/h1>\n<h3 style=\"text-align: center;\"><span style=\"color: #4f4f4f;\">Einige unserer Kunden im Bereich Service Desk Outsourcing:<\/span><\/h3>\n<p>[\/vc_column_text]<div class=\"grve-empty-space grve-height-2x\" style=\"\"><\/div><div class=\"grve-element grve-flexible-carousel grve-carousel grve-layout-1 grve-with-gap\" style=\"\"><div class=\"grve-carousel-wrapper\"><div class=\"grve-carousel-navigation grve-dark grve-navigation-1 grve-navigation-carousel\"><div class=\"grve-carousel-buttons\"><div class=\"grve-carousel-prev\"><i class=\"grve-icon-nav-left-small\"><\/i><span class=\"screen-reader-text\">Previous<\/span><\/div><div class=\"grve-carousel-next\"><i class=\"grve-icon-nav-right-small\"><\/i><span class=\"screen-reader-text\">Next<\/span><\/div><\/div><\/div>\t<div class=\"grve-flexible-carousel-element \" data-items=\"4\" data-items-tablet-landscape=\"4\" data-items-tablet-portrait=\"2\" data-items-mobile=\"1\" data-slider-autoplay=\"yes\" data-slider-speed=\"3000\" data-slider-pause=\"no\" data-pagination-speed=\"400\" data-pagination=\"no\" data-slider-autoheight=\"no\"><div class=\"grve-element grve-image grve-align-center\" style=\"\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-enquest.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-enquest.jpg 700w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-enquest-300x300.jpg 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-enquest-150x150.jpg 150w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-enquest-560x560.jpg 560w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>   <\/div><\/div><div class=\"grve-element grve-image grve-align-center\" style=\"\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/07\/serica-logo.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/07\/serica-logo.jpg 700w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/07\/serica-logo-300x300.jpg 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/07\/serica-logo-150x150.jpg 150w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/07\/serica-logo-560x560.jpg 560w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>   <\/div><\/div><div class=\"grve-element grve-image grve-align-center\" style=\"\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-ithaca.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-ithaca.jpg 700w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-ithaca-300x300.jpg 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-ithaca-150x150.jpg 150w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/08\/logos-ithaca-560x560.jpg 560w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>   <\/div><\/div><div class=\"grve-element grve-image grve-align-center\" style=\"\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/12\/well-safe-solution.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/12\/well-safe-solution.png 700w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/12\/well-safe-solution-300x300.png 300w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/12\/well-safe-solution-150x150.png 150w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/12\/well-safe-solution-560x560.png 560w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>   <\/div><\/div>\t<\/div>  <\/div><\/div><div class=\"grve-empty-space grve-height-3x\" style=\"\"><\/div>[\/vc_column][\/vc_row][vc_row padding_bottom_multiplier=&#8220;&#8220; columns_gap=&#8220;60&#8243; equal_column_height=&#8220;equal-column&#8220;][vc_column][vc_row_inner css=&#8220;.vc_custom_1620377545475{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8220;][vc_column_inner width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1633082102500{padding-top: 0px !important;padding-right: 30% !important;padding-bottom: 0px !important;padding-left: 30% !important;}&#8220;]<div class=\"grve-element grve-image grve-align-center\" style=\"margin-bottom: 0px;\">  <div class=\"grve-image-wrapper\"><img loading=\"lazy\" decoding=\"async\" width=\"542\" height=\"900\" src=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/05\/friendly-2.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/05\/friendly-2.jpg 542w, https:\/\/www.sword-group.com\/wp-content\/uploads\/2021\/05\/friendly-2-181x300.jpg 181w\" sizes=\"auto, (max-width: 542px) 100vw, 542px\" \/>   <\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1631533828129{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220;][vc_column_text css=&#8220;.vc_custom_1744150357790{padding-top: 10px !important;}&#8220; text_style=&#8220;leader-text&#8220; animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;]<\/p>\n<h1 style=\"text-align: left;\"><strong><span style=\"color: #ffc423; letter-spacing: -3px;\">&#8212;&#8211;<\/span><\/strong><\/h1>\n<h2><strong>Kontakt<\/strong><\/h2>\n<p><strong>Erfahren Sie, wie Sword Sie im Bereich Service Desk Outsourcing weiterbringen kann.<\/strong>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 35px;\"><\/div><div class=\"grve-element grve-align-left grve-animated-item grve-fade-in-up grve-duration-normal grve-fluid-button\" data-delay=\"200\"><a href=\"https:\/\/www.sword-group.com\/de\/kontakt\/\" class=\"grve-btn grve-btn-small grve-round grve-bg-primary-6 grve-bg-hover-grey\" style=\"max-width: 250px;\"><span>KONTAKT AUFNEHMEN<\/span><\/a><\/div><div class=\"grve-empty-space\" style=\"height: 35px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row heading_color=&#8220;light&#8220; bg_type=&#8220;image&#8220; bg_image=&#8220;18062&#8243; bg_position=&#8220;center-top&#8220; bg_tablet_sm_position=&#8220;left-top&#8220; padding_top_multiplier=&#8220;custom&#8220; padding_bottom_multiplier=&#8220;custom&#8220; separator_bottom=&#8220;tilt-left-separator&#8220; font_color=&#8220;#000000&#8243; margin_bottom=&#8220;0&#8243; padding_top=&#8220;0&#8243; padding_bottom=&#8220;0&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1620383995480{margin-bottom: 0px !important;}&#8220;][vc_column_text text_style=&#8220;leader-text&#8220; animation=&#8220;grve-fade-in-up&#8220; animation_delay=&#8220;400&#8243;] &#8212;&#8211; Service Desk Outsourcing IT-Helpdesk-Support f\u00fcr ein ausgezeichnetes Kundenerlebnis \u00dcberlassen Sie Sword den IT-Helpdesk-Support damit Ihr Team sich auf das Wachstum Ihres Unternehmens fokussieren kann. Mit unseren kosteng\u00fcnstigen IT-L\u00f6sungen bieten wir alles, was Sie f\u00fcr [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-38987","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/pages\/38987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/comments?post=38987"}],"version-history":[{"count":0,"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/pages\/38987\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sword-group.com\/de\/wp-json\/wp\/v2\/media?parent=38987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}