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Change Management & Adoption

Make work better, for everyone

Better ways of working don’t deliver themselves. Your organisation’s culture and underlying capacity for change will determine as much as any other factor the success of your digitial initiatives. Investing in enterprise change and digital adoption capabilities will engage everyone in the process of change and will ensure better ways of working are embedded for the long term.

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Sword’s knowhow

DELIVER IMPROVED PROCESSES

IMPROVE EMPLOYEE ENGAGEMENT

EXECUTE CHANGE QUICKLY AND SUSTAINABLY

RETIRE LEGACY SYSTEMS FASTER

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Understand your organisation

Our change management and digital adoption services begin with the development of a rich understanding of your business, people, and processes. We use this to build a clear change strategy that works with your organisational culture to deliver better processes, and to show people how work will get better.

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Map your opportunities

Our engagement approach captures opportunities for benefit at all levels. We map these better ways of working and model the value that they represent to your business, contrasted by the ease with which they’re implemented. This opportunity ‘matrix’ then forms the basis of your change delivery programme, and the business outcomes they represent become the focus of communication across your organisation.

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Build your toolkit

Once your change and communications strategy has been created we build a bespoke change and adoption toolkit and delivery services to execute your change programme. With our unique WoW Centre change hub, best practice approach, and digital champions framework, we will accelerate the delivery of change and the support, knowledge, and confidence your people need to embed better ways of working.

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Measure your progress

Whilst our experience and expertise has delivered successful change time and again, we know that proven progress is even better. By creating a digital way of working success framework and accompanying metrics and dashboard we show you how and where your organisation is changing, and use data-driven insights to focus our activities where they’re needed most. This success framework closes the loop for our change process, and demonstrates the delivery of the opportunities for better ways of working identified as part of our initial engagement across your business.

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Why Sword?

UNIQUE TOOLKIT

of services and change framework IP

A CENTRAL HUB FOR CHANGE

built for you and delivered through our WoW Centre

ROBUST METRICS AND ADOPTION DASHBOARD

approach for showing progress and identifying where help is needed most

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Our customers include:

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Contact Us

Discover how Sword’s know-how can support change management and technology adoption within your organisation.