{"id":183819,"date":"2026-11-02T10:24:55","date_gmt":"2026-11-02T10:24:55","guid":{"rendered":"https:\/\/www.sword-group.com\/uk\/?post_type=case_study&#038;p=183819"},"modified":"2026-11-02T10:24:55","modified_gmt":"2026-11-02T10:24:55","slug":"eikos-secure-ai-product-engineering","status":"publish","type":"case_study","link":"https:\/\/www.sword-group.com\/uk\/case_study\/eikos-secure-ai-product-engineering\/","title":{"rendered":"How Eikos Software Systems (ESS) Introduced Secure AI Capabilities into its Trusted Eikos Platform"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;214477&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;986786&#8243;][vc_single_image media=&#8221;183960&#8243; media_width_percent=&#8221;70&#8243; uncode_shortcode_id=&#8221;166154&#8243;][uncode_list icon=&#8221;fa fa-arrow-right2&#8243; icon_color=&#8221;color-183927&#8243; uncode_shortcode_id=&#8221;527461&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Client:<\/strong> Eikos Software Systems (ESS)<\/li>\n<li><strong>Platform:<\/strong> Eikos project management SaaS<\/li>\n<li><strong>Industry Sector:<\/strong> Energy, Software<\/li>\n<li><strong>Delivered: <\/strong>Secure, workflow-led AI capabilities<\/li>\n<li><strong>Approach:<\/strong> Secure-by-design product engineering and DevOps<\/li>\n<li><strong>Governance:<\/strong> ISO 27001-aligned controls and auditability<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;193146&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_custom_heading separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;868392&#8243;]Project Impact at a Glance[\/vc_custom_heading][vc_row_inner row_inner_height_percent=&#8221;0&#8243; row_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;148619&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;714330&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;171595&#8243; subheading=&#8221;AI capabilities introduced without disrupting the trusted, in-production Eikos platform.&#8221;]Secure AI innovation[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;133391&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;520813&#8243; subheading=&#8221;Relevant knowledge and lessons surfaced within existing workflows at the point of use.&#8221;]Better access to insight[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; row_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;148619&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;162336&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;506392&#8243; subheading=&#8221;Sandboxed AI, human oversight and strong controls aligned with ESS\u2019s risk posture.&#8221;]Clear governance[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;739832&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;651475&#8243; subheading=&#8221;AI concepts tested quickly, with successful features progressed into the live product.&#8221;]Faster delivery[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;104368&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;178951&#8243; el_class=&#8221;image-card image-card-inverted image-card-triple&#8221;][vc_single_image media=&#8221;182939&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; uncode_shortcode_id=&#8221;213484&#8243;][vc_single_image media=&#8221;182938&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; css_animation=&#8221;parallax&#8221; parallax_intensity=&#8221;2&#8243; uncode_shortcode_id=&#8221;639496&#8243;][vc_single_image media=&#8221;183177&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; css_animation=&#8221;parallax&#8221; parallax_intensity=&#8221;3&#8243; uncode_shortcode_id=&#8221;115762&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;112997&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; uncode_shortcode_id=&#8221;334368&#8243;]The Challenge: Introducing AI Without Compromising Trust[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;136979&#8243;]Eikos is a mature project management SaaS platform used within safety-critical operational environments. As customer expectations evolved, ESS identified an opportunity to introduce AI-driven capabilities that could improve user experience and support better decision-making.<\/p>\n<p>The priority was to achieve this without increasing security risk, compromising compliance or disrupting an established product already trusted by its customers.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-210407&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;194467&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column_text uncode_shortcode_id=&#8221;147850&#8243;]<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\">Protecting an established product:<br \/>\nNew capabilities had to be introduced without affecting the stability of the live Eikos platform.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\">Applying AI to real user needs:<br \/>\nESS required guided, task-specific functionality rather than a generic or open AI interface.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\">Maintaining security and control:<br \/>\nAI needed to operate within clear technical and governance boundaries, with predictable behaviour and human oversight.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;3&#8243; top_padding=&#8221;7&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_top_divider=&#8221;default&#8221; top_divider=&#8221;tilt&#8221; shape_top_flip=&#8221;yes&#8221; shape_top_h_use_pixel=&#8221;true&#8221; shape_top_height_percent=&#8221;10&#8243; shape_top_opacity=&#8221;100&#8243; shape_top_index=&#8221;0&#8243; bottom_divider=&#8221;tilt&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;108592&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243; uncode_shortcode_id=&#8221;112997&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; separator_color=&#8221;yes&#8221; separator=&#8221;yes&#8221; uncode_shortcode_id=&#8221;928359&#8243;]The Solution: Secure-by-Design, Workflow-Led AI[\/vc_custom_heading][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text uncode_shortcode_id=&#8221;103333&#8243;]Building on a long-standing relationship, Sword partnered with ESS to evolve the AI capabilities of the Eikos platform. The work combined secure-by-design product engineering with a pragmatic DevOps approach, allowing ideas to be tested quickly without weakening the controls required around a trusted SaaS product.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; row_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;206548&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;222881&#8243;][vc_custom_heading text_color=&#8221;color-wayh&#8221; heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;545856&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;New AI features were integrated into the established Eikos platform while maintaining product stability. This allowed ESS to enhance the platform\u2019s capabilities without undermining customer confidence in the existing service.&#8221;]AI introduced without disruption[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;702530&#8243;][vc_custom_heading text_color=&#8221;color-wayh&#8221; heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;183163&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;Rather than introducing a broad, open-ended AI interface, Sword and ESS embedded guided, task-focused features into existing Eikos workflows. This helps users access relevant insights and lessons where they are needed.&#8221;]AI designed around user workflows[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;956344&#8243;][vc_custom_heading text_color=&#8221;color-wayh&#8221; heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;178013&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;AI operates within a sandboxed environment. Customer data is not used to train the AI, the AI has no autonomous access to systems, and outputs remain subject to human oversight. These controls support predictable behaviour and trusted use.&#8221;]Security and control built in[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;455333&#8243;][vc_custom_heading text_color=&#8221;color-wayh&#8221; heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;288657&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;A lightweight delivery approach enabled AI concepts to be tested quickly and successful features to progress into production. Throughout the process, Sword maintained ISO 27001 alignment, auditability and the flexibility to accommodate customer-specific AI constraints.&#8221;]Rapid testing with clear governance[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;594735&#8243; el_class=&#8221;image-card image-card-inverted image-card-triple&#8221;][vc_single_image media=&#8221;181775&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; uncode_shortcode_id=&#8221;203890&#8243;][vc_single_image media=&#8221;181776&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; css_animation=&#8221;parallax&#8221; parallax_intensity=&#8221;2&#8243; uncode_shortcode_id=&#8221;479009&#8243;][vc_single_image media=&#8221;182477&#8243; media_width_percent=&#8221;100&#8243; media_ratio=&#8221;one-one&#8221; alignment=&#8221;right&#8221; shape=&#8221;img-round&#8221; radius=&#8221;hg&#8221; shadow=&#8221;yes&#8221; shadow_weight=&#8221;std&#8221; css_animation=&#8221;parallax&#8221; parallax_intensity=&#8221;3&#8243; uncode_shortcode_id=&#8221;201391&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_top_divider=&#8221;default&#8221; top_divider=&#8221;tilt&#8221; shape_top_flip=&#8221;yes&#8221; shape_top_h_use_pixel=&#8221;true&#8221; shape_top_height_percent=&#8221;10&#8243; shape_top_color=&#8221;color-gyho&#8221; shape_top_opacity=&#8221;100&#8243; shape_top_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;791686&#8243; shape_top_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;4&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-210407&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;647882&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_custom_heading separator=&#8221;yes&#8221; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;171632&#8243;]Measurable Business Outcomes[\/vc_custom_heading][vc_row_inner row_inner_height_percent=&#8221;0&#8243; row_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;5&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;148619&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;162336&#8243;][vc_custom_heading text_color=&#8221;color-183927&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;998099&#8243; subheading=&#8221;ESS introduced AI into Eikos without disrupting the trusted, in-production SaaS platform.&#8221; text_color_type=&#8221;uncode-palette&#8221;]Secure innovation[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;739832&#8243;][vc_custom_heading text_color=&#8221;color-183927&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;122103&#8243; subheading=&#8221;Knowledge and lessons can be surfaced at the point of use, helping users work more effectively within familiar workflows.&#8221; text_color_type=&#8221;uncode-palette&#8221;]More relevant insight[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;989818&#8243;][vc_custom_heading text_color=&#8221;color-183927&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;475590&#8243; subheading=&#8221;AI ideas can be tested efficiently, with successful concepts moved into the live Eikos product through a controlled delivery process.&#8221; text_color_type=&#8221;uncode-palette&#8221;]Faster progression into production[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/4&#8243; uncode_shortcode_id=&#8221;133391&#8243;][vc_custom_heading text_color=&#8221;color-183927&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;881731&#8243; subheading=&#8221;Strong controls and oversight ensured alignment with ISO27001 and ESS\u2019s risk posture.&#8221; text_color_type=&#8221;uncode-palette&#8221;]Clear Governance[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;540273&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; back_image=&#8221;182944&#8243; parallax=&#8221;yes&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;457407&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;4&#8243; overlay_color=&#8221;color-183927&#8243; overlay_alpha=&#8221;90&#8243; radius=&#8221;std&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;907183&#8243; overlay_color_type=&#8221;uncode-palette&#8221;][vc_custom_heading text_color=&#8221;color-wayh&#8221; heading_semantic=&#8221;p&#8221; uncode_shortcode_id=&#8221;186006&#8243; text_color_type=&#8221;uncode-palette&#8221; subheading=&#8221;John McIntosh, CISO, ESS&#8221;]&#8221;Our relationship with Sword gave us confidence from the outset. Their secure development practices go beyond compliance, and we trust them to deliver this work safely.\u201d[\/vc_custom_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;192111&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;992325&#8243;]More Information[\/vc_custom_heading][vc_accordion history=&#8221;yes&#8221; target=&#8221;row&#8221; typography=&#8221;advanced&#8221; sign=&#8221;plus&#8221; sign_size=&#8221;md&#8221; content_border=&#8221;yes&#8221; title_padding=&#8221;yes&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; titles_size=&#8221;h5&#8243; titles_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;155085&#8243; active_tab=&#8221;0&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How did Sword introduce AI without disrupting the existing Eikos platform?&#8221; tab_id=&#8221;1671551114-1-916728529840381715765038741f075-2eb4178792779601117887675128575ac6-fee5&#8243; slug=&#8221;liquid&#8221;][vc_column_text uncode_shortcode_id=&#8221;456229&#8243;]Sword used a secure-by-design product engineering and DevOps approach to integrate task-focused AI capabilities into the established, in-production platform. The approach prioritised platform stability, controlled testing and continuity for existing users.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How does this approach support AI governance?&#8221; tab_id=&#8221;1671551114-1-916728529840381715765038741f075-2eb41787927796011178876751285735ac6-fee5&#8243; slug=&#8221;liquid&#8221;][vc_column_text uncode_shortcode_id=&#8221;852870&#8243;]AI features are developed with defined controls, auditability and human oversight. The delivery approach maintains alignment with ISO 27001 and can adapt to the specific AI constraints set by customers.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;4&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;883371&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading text_size=&#8221;h4&#8243; uncode_shortcode_id=&#8221;158563&#8243;]More case studies[\/vc_custom_heading][uncode_index el_id=&#8221;index-537495863&#8243; index_type=&#8221;carousel&#8221; loop=&#8221;size:9|order_by:date|post_type:case_study|taxonomy_count:10&#8243; carousel_lg=&#8221;3&#8243; carousel_md=&#8221;2&#8243; carousel_sm=&#8221;1&#8243; thumb_size=&#8221;twentyone-nine&#8221; gutter_size=&#8221;3&#8243; post_items=&#8221;media|featured|onpost|poster,title|-,text|excerpt|90,sep-one|full&#8221; carousel_interval=&#8221;3000&#8243; carousel_navspeed=&#8221;400&#8243; carousel_dots=&#8221;yes&#8221; carousel_dots_mobile=&#8221;yes&#8221; stage_padding=&#8221;0&#8243; single_shape=&#8221;round&#8221; radius=&#8221;std&#8221; single_overlay_color=&#8221;color-wayh&#8221; single_overlay_opacity=&#8221;50&#8243; single_text_visible=&#8221;yes&#8221; single_text_anim=&#8221;no&#8221; single_padding=&#8221;2&#8243; single_title_dimension=&#8221;h5&#8243; single_border=&#8221;yes&#8221; uncode_shortcode_id=&#8221;299865&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;5&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;5&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;707511&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;-1&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;973234&#8243;][vc_empty_space empty_h=&#8221;0&#8243;][uncode_breadcrumbs text_lead=&#8221;small&#8221; separator=&#8221;triangle&#8221;][vc_empty_space empty_h=&#8221;0&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>ESS worked with Sword to introduce task-focused AI capabilities into its established Eikos project management platform, improving access to relevant knowledge while protecting security, compliance and operational stability.<\/p>\n","protected":false},"featured_media":183177,"template":"","class_list":["post-183819","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/case_study\/183819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/types\/case_study"}],"version-history":[{"count":11,"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/case_study\/183819\/revisions"}],"predecessor-version":[{"id":183962,"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/case_study\/183819\/revisions\/183962"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/media\/183177"}],"wp:attachment":[{"href":"https:\/\/www.sword-group.com\/uk\/wp-json\/wp\/v2\/media?parent=183819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}